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Name: David C. Innes
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America Conforming to the 80/20 Rule

Listen to this conversation between a guy disputing his Verizon bill with a Verizon rep AND then the Verizon supervisor. The Verizon people simply cannot understand the difference between 0.002 cents and $0.002, thus they charged him 100x what they should have. In the end, the supervisor calls it a "difference of opinion"(!).



How can the republic--and our liberties along with it--survive with this sort of thing going on?

Remember Pareto's Principle, or the 80/20 rule. This rule is that a minority of input produces the majority of results. I suspect that 20% of the population is carrying the other 80%. Twenty per cent work hard. 20% are competent. 20% pay almost all of the taxes.

That is not what made America great.
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